Privacy Policy

SoloBotAgency ("we", "us", "our") operates the SoloBotAgency platform accessible at solobotagency.com. We are the data controller for the personal data described in this policy.

If you have any questions about this policy, contact us at privacy@solobotagency.com.

• Account data — name, email address, and password (hashed) when you register.
• Billing data — payment method details processed and stored by Stripe. We do not store card numbers.
• Usage data — bot runs, API calls, feature interactions, and session activity.
• Device data — IP address, browser type, operating system, and referral URL collected automatically.
• Support data — messages you send through our support system.
• Integration credentials — third-party API keys you connect, stored encrypted at rest.

• To provide, maintain, and improve the platform.
• To process payments and manage subscriptions.
• To send transactional emails (receipts, bot alerts, password resets).
• To send product updates and marketing emails — only if you opted in.
• To comply with legal obligations and enforce our Terms of Service.
• To detect and prevent fraud, abuse, or security incidents.

• Contract — processing necessary to deliver the service you signed up for.
• Legitimate interests — security monitoring, fraud prevention, and product analytics.
• Consent — marketing emails, which you may withdraw at any time.
• Legal obligation — tax records and regulatory compliance.

We do not sell your personal data. We share data only with:

• Stripe — payment processing.
• Supabase — database hosting.
• Clerk — authentication.
• Anthropic — AI model execution for your bots.
• Law enforcement — only when required by law.

We retain your account data for as long as your account is active. After account deletion, personal data is purged within 30 days, except where we are required to retain it for legal or tax purposes (up to 7 years).

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Data portability — receive your data in a machine-readable format.
• Withdraw consent for marketing at any time.
• Lodge a complaint with your local data protection authority.

To exercise any right, email privacy@solobotagency.com.

We use cookies and similar technologies. See our Cookie Policy for details.

We implement industry-standard safeguards including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. No system is 100% secure — if you discover a vulnerability, please report it to security@solobotagency.com.

We may update this policy periodically. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect.